Customer story
Strengthening Cyber Security Awareness at National Gas with Chorus
Facing growing cyber risks in a high-hazard industry, National Gas partnered with Chorus to deliver training that built awareness, reduced risk, and proved compliance.
Key outcomes
- Consistent cyber awareness training for all staff and contractors
- High completion rates with engaging, scenario-based content
- Faster onboarding with integrated learning management
- Clear evidence of compliance for audits
At a glance
- 3,000+ employees trained across multiple sites
- 95% completion rate within launch phase
- Increased threat recognition scores across the workforce
The Challenge
National Gas needed to rapidly improve cyber awareness across its dispersed workforce. With multiple systems and manual processes, ensuring consistent training and audit evidence was complex and time-consuming.
The Solution
Chorus provided a single hub for training management, automating enrollments, tracking completion, and generating instant reports. Scenario-based modules reflected real-world risks, keeping teams engaged and accountable.
“The content we are building with Chorus is far superior to what we’ve seen before. Using animation as the basis for the training helped us keep the content modular for multiple applications, and significantly increased knowledge retention. Rory and his team are fantastic at what they do!”
Simone Turner
Senior Business Change Training Analyst
National Gas
The results
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Training completion exceeded expectations, with measurable improvements in knowledge checks.
Managers gained visibility of readiness across roles and locations.
Audit confidence improved thanks to real-time reporting and clear evidence trails.
What’s next
National Gas continues to build resilience by expanding training across new teams and integrating Chorus into broader safety-critical learning programmes.
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